Guerlain Sales Advisor

Guerlain, a distinguished name in the realm of luxury beauty, is a part of the esteemed LVMH group. Since its inception in 1828, Guerlain has been at the forefront of creating exquisite perfumes, skincare, makeup, and spa experiences. The brand is committed to crafting beauty with respect for nature and diversity, aiming to pass on a more beautiful world to future generations. Guerlain's global team embodies the spirit of alchemists, continuously innovating to enchant clients with creations of infinite beauty.

1. Deliver a unique and sincere client experience, fostering strong relationships with customers.
2. Ensure exceptional customer service and client satisfaction, contributing to the store's sales growth.
3. Utilize tools to build and retain a loyal clientele, both local and international.
4. Participate in client satisfaction surveys and propose actionable improvements.
5. Apply the 'Dare to Bee Premium' sales method and engage with the Bee Guerlain training tool.
6. Achieve and monitor individual and collective sales targets.
7. Stay informed about industry trends and competitor activities.
8. Embody Guerlain's values and promote teamwork within the boutique.
9. Participate in team briefings and contribute to the store's operational excellence.
10. Maintain the boutique's presentation, adhering to retail excellence and sales procedures.
11. Comply with grooming standards, including uniform, makeup, and personal presentation.

1. BTS level education or equivalent.
2. Minimum of 3 years of experience in a similar role.
3. Proficiency in English is essential.
4. Familiarity with Excel, Word, and retail management applications is advantageous.

1. Result-oriented mindset.
2. Luxury service orientation.
3. Strong listening and advisory capabilities.
4. Dynamic and empathetic demeanor.
5. Exemplary in procedure adherence, attitude, presentation, and communication.
6. Team spirit and confidentiality adherence.

A minimum of 3 years in a similar sales advisory role within the luxury sector is required.

BTS level education or equivalent.

The position offers opportunities to work in a prestigious luxury environment with potential career advancement within the LVMH group.

Guerlain fosters a culture of innovation, respect, and excellence. Employees are encouraged to embody the brand's values, contributing to a harmonious and dynamic workplace. The company values diversity and promotes a collaborative team spirit, ensuring a supportive environment for professional growth.