Guerlain Boutique Manager

Guerlain, a prestigious name under the LVMH conglomerate, is renowned for its dedication to the art of beauty since 1828. Specializing in fragrance, skincare, makeup, and spa wellness, Guerlain is committed to crafting absolute beauty and a more beautiful world. As part of LVMH, Guerlain offers a dynamic and innovative environment where creativity and excellence are at the forefront.

1. Lead and manage the boutique independently, including team motivation and development in alignment with Guerlain guidelines, retail KPIs, and sales targets.
2. Provide professional, personalized, and unique customer consultations according to Guerlain standards.
3. Develop and expand a strong and exclusive customer base.
4. Ensure an exceptional level of service with a customer-oriented mindset.
5. Monitor and optimize boutique operations, sales, and key metrics, including reporting.
6. Independently develop and organize sales-promoting activities at the point of sale.
7. Maintain the luxurious brand image and implement merchandising guidelines.

1. Several years of experience in premium/luxury retail.
2. Experience in team leadership.
3. Strong identification with the Maison.
4. Solid understanding of the cosmetics, fashion, and luxury market.
5. Fluent in German and proficient in English; additional languages are advantageous.

1. Analytical thinking and adeptness with key metrics to derive actions.
2. High motivation to take responsibility and achieve sales targets.
3. Strong sales and communication skills.
4. Empathetic and practical leadership style.
5. Open and confident personality with style.

A minimum of 3 years in a similar role within the luxury retail sector.

The position offers a welcoming and familial work atmosphere with a 'Du' culture and flat hierarchies. Employees enjoy annual allocations of complimentary and discounted Guerlain and other LVMH beauty products, 30 days of annual leave, holiday and Christmas bonuses, profit-sharing, capital-forming benefits, and a company pension plan. Additional perks include engaging training and development opportunities within the LVMH group, a high fun-factor company culture, access to Urban Sports offerings, and employee discounts through the 'corporate benefits' portal.

Guerlain fosters an open and familial work environment characterized by a 'Du' culture and flat hierarchies. The teams are passionate about their brand, driving ideas with initiative and enthusiasm. The company culture is infused with a high fun factor, encouraging creativity and innovation.