Guerlain Beauty Consultant

Guerlain, a prestigious name within the luxury sector, is renowned for its innovative contributions to the realms of fragrance, skincare, and cosmetics. As part of the LVMH conglomerate, Guerlain is committed to excellence, creativity, and sustainability. The brand values diversity and encourages a culture of exploration and audacity, making it a dynamic and inspiring place to work.

1. Provide an exceptional customer experience by establishing genuine connections and embodying the 'Guerlain promise'.
2. Deliver personalized services and consultations in makeup, skincare, and fragrance.
3. Develop and maintain a loyal customer base, both locally and internationally, through proactive clientelling and engagement.
4. Contribute to the store's customer satisfaction metrics and propose actionable improvements.
5. Apply the exclusive Guerlain selling techniques to achieve individual and collective sales targets.
6. Embody Guerlain's values and foster team spirit.
7. Participate in team briefings and contribute to the overall harmony and efficiency of the counter.
8. Adhere to retail excellence standards and sales procedures, including merchandising and stock management.
9. Maintain professional grooming standards.

1. Innate sense of customer service and excellent interpersonal skills.
2. Result-oriented with a passion for sales in a luxury environment.
3. Ability to listen and provide tailored advice.
4. Familiarity with business management applications.

1. Dynamic and empathetic demeanor.
2. Exemplary in procedure application, attitude, and presentation.
3. Strong team spirit and respect for confidentiality.

Beginner level experience in customer service or sales, preferably within the luxury sector.

Competitive salary package with productivity recognition incentives.

Comprehensive benefits package including brand discounts and access to unique training and development programs.

Guerlain fosters a culture of creativity, audacity, and sustainability. The brand encourages its employees to explore, innovate, and contribute to its rich heritage while maintaining a commitment to luxury and environmental responsibility.