Gucci Senior Operations Controller

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, fostering a dynamic and inclusive work environment that encourages personal and professional growth.

1. Oversee and ensure efficient stockroom operations to maintain accurate inventory.
2. Execute shipping and receiving processes, resolving any issues in collaboration with the Store Director or Operations Manager.
3. Facilitate the timely movement of merchandise, adhering to company procedures and guidelines.
4. Maintain an organized store inventory, conducting cycle counts and scheduled inventories.
5. Support the sales team in delivering an exceptional client experience.
6. Manage merchandise ticketing, returns, and price adjustments.
7. Process repairs and damages in accordance with company guidelines.
8. Assist with the physical maintenance of the boutique as needed.
9. Adhere to all company policies and procedures.

1. Minimum of 2-3 years of retail experience, preferably in luxury or contemporary sectors.
2. Supervisory experience is advantageous.

1. Excellent written and verbal communication skills.
2. Strong analytical skills to identify business priorities and solve problems.
3. Integrity and strong work ethic.
4. Ability to manage multiple tasks in a fast-paced environment.
5. Exceptional organizational skills and attention to detail.
6. Proficiency with retail systems and shipping software.
7. Physical ability to perform tasks such as climbing ladders and lifting boxes.
8. Team-oriented attitude.

A minimum of 2-3 years in retail, with a preference for luxury or contemporary experience.

Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for career advancement within the Kering Group.

Gucci fosters a culture of inclusivity and innovation, encouraging employees to express their unique talents and creativity. The brand values collaboration and empowers its team members to contribute to its legacy of excellence in the fashion industry.