Gucci Senior Operations Controller

Gucci, a renowned leader in the luxury fashion industry, is part of the Kering Group, a global conglomerate known for its portfolio of iconic brands. As an employer, Gucci is committed to fostering a culture of innovation, inclusivity, and excellence, offering employees the opportunity to be part of a dynamic and creative environment.

1. Oversee the efficient operation of the stockroom to ensure accurate inventory management.
2. Execute shipping and receiving processes, addressing any issues with the Store Director or Operations Manager.
3. Ensure timely merchandise movement, adhering to procedures for transfers, RTVs, and damages.
4. Maintain an organized store inventory through cycle counts and scheduled inventories.
5. Support the selling process to enhance the client experience.
6. Manage merchandise ticketing, returns, and price adjustments.
7. Process repairs and damages in accordance with company guidelines.
8. Assist with the physical maintenance of the boutique.
9. Pack, handle, and store merchandise in line with Gucci standards.
10. Participate in store initiatives and projects as required.
11. Adhere to all company policies and procedures.

1. Minimum 2-3 years of retail experience, preferably in luxury or contemporary sectors.
2. Supervisory experience is advantageous.
3. Proficiency in written and verbal communication.
4. Experience in retail or service-related industries is preferred.
5. Ability to analyze information, prioritize business needs, and solve problems.
6. High degree of integrity and strong work ethic.
7. Capability to manage multiple tasks in a fast-paced environment.
8. Excellent organizational skills and attention to detail.
9. Familiarity with internal retail systems and shipping software.
10. Physical ability to meet job requirements, including climbing ladders and lifting boxes.
11. Team-oriented attitude.

1. Inventory management
2. Operational efficiency
3. Problem-solving
4. Communication
5. Organizational skills
6. Technical proficiency in retail systems
7. Team collaboration

A minimum of 2-3 years in retail, with luxury or contemporary experience preferred. Supervisory experience is a plus.

A reasonable estimate of the current base salary range is $26,000-$27,000, considering various factors such as skills, experience, and geographic location.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci prides itself on a culture of inclusivity and accessibility, encouraging a diverse and dynamic workforce. The brand values creativity and innovation, providing a collaborative environment where employees can thrive and contribute to the brand's legacy of excellence.