Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. Gucci is renowned for its innovative designs and commitment to quality, offering a dynamic work environment that fosters creativity and excellence. As an employer, Gucci values diversity and inclusivity, providing a platform for employees to thrive and contribute to the brand's legacy.

1. Achieve or exceed monthly and seasonal individual and store sales targets.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and maintain meaningful customer data for relationship building and client development.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Discuss fashion trends and luxury market developments with clients, showcasing passion for the industry.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products in line with Gucci standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of experience in luxury fashion sales or a similar customer service role.
3. Proven ability to drive sales and build lasting customer relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customer needs.
10. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Data management
5. Communication
6. Organization
7. Team collaboration
8. Adaptability
9. Trend awareness

A minimum of 3 years in luxury fashion sales or a comparable customer service environment is required.

Bachelor’s Degree preferred.

A base salary range of $15.00 USD to $17.00 USD per hour, with eligibility for an incentive program based on performance.

Comprehensive benefits package including medical, dental, vision, paid time off, and 401K.

Gucci fosters a culture of inclusivity and accessibility, emphasizing a client-centric approach and collaborative working methods. The brand encourages creativity, ownership, and continuous learning, creating an environment where employees can thrive and innovate.