Gucci Client Advisor

Gucci, a hallmark of luxury fashion, is renowned for its innovative and progressive approach, consistently redefining modern fashion. As part of the esteemed Kering Group, Gucci embodies the pinnacle of Italian craftsmanship, offering products that are unparalleled in quality and attention to detail. The brand is committed to fostering a diverse and inclusive workforce, promoting talent development and internal mobility within a stimulating work environment.

1. Deliver exceptional customer service by greeting, listening to, and assisting clients, demonstrating extensive knowledge of Gucci products and heritage.
2. Advise customers on fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
3. Cultivate and strengthen relationships with a diverse clientele, ensuring customer comfort and satisfaction.
4. Maintain and update customer information using CRM tools to retain existing clients and identify potential new ones.
5. Drive cross-selling and up-selling across all product categories.
6. Achieve individual and store sales targets, contributing to business growth.
7. Foster open communication with team members, collaborating to propose effective solutions.
8. Assist in managing product visual displays in accordance with Gucci standards.
9. Ensure product replenishment and manage physical inventory.

1. Proven track record of meeting sales targets.
2. Strong business acumen and strategic vision in the fashion industry.
3. Experience in face-to-face customer service.
4. Fluency in Spanish and English.
5. Willingness to work flexible retail hours, including evenings, weekends, and holidays.

1. Excellent communication and interpersonal skills.
2. Ability to build and maintain customer relationships.
3. Flexibility and multi-tasking in a fast-paced environment.
4. Teamwork and collaboration.

Experience in fashion, retail, or related fields, with a focus on customer service and sales.

Opportunities for learning and growth within a dynamic team environment. Commitment to talent development and internal mobility. Emphasis on diversity and inclusion.

Gucci fosters a culture of innovation, diversity, and inclusion, encouraging employees to reach their full potential. The brand values leadership skills and promotes a collaborative and fulfilling workplace environment.