Gucci Client Advisor

Gucci, a prestigious brand under the Kering Group, is renowned for its luxury fashion and exceptional craftsmanship. As part of this illustrious conglomerate, Gucci offers a dynamic work environment that fosters creativity and innovation, providing employees with opportunities to excel in the luxury fashion industry.

1. Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client interactions.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Maintain visual display standards in accordance with Gucci guidelines.
10. Organize and maintain stock room and understock areas.
11. Adhere to Gucci image standards and company policies.

1. Ability to maintain regular and reliable attendance with a flexible schedule.
2. 1+ years of service-related work experience.

1. Excellent oral and written communication skills.
2. Proficiency in technology.
3. Strong organizational and follow-up skills.
4. Attention to detail.
5. Team collaboration skills.
6. Adaptability in a dynamic environment.

Candidates should have at least one year of prior experience in a service-related role, preferably within the luxury fashion sector.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in employee benefit and incentive programs, including an employee discount with Gucci and Kering brands, paid holidays, sick and safe time, performance development opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals united by a shared vision to innovate and excel in the fashion industry. The workplace promotes a client-centric approach, collaboration, and continuous learning.