Gucci Client Advisor

Gucci, a distinguished name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers an inspiring work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and style.

1. Achieve or exceed individual and store sales targets, enhancing business growth.
2. Deliver exceptional customer service, exceeding client expectations while demonstrating extensive product knowledge and brand heritage.
3. Drive individual KPI goals by ensuring superior customer service and sales quality.
4. Capture and utilize customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Provide fashion and luxury market insights to clients, showcasing passion for the industry.
7. Collaborate effectively with colleagues to ensure a consistent and exceptional customer experience.
8. Ensure store security standards are upheld for the safety of customers, colleagues, and merchandise.
9. Contribute to maintaining visual display standards in line with Gucci's guidelines.
10. Maintain organized understock and stock room areas.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a similar customer service role.
3. Proven ability to exceed individual and store sales targets and build lasting relationships.
4. Excellent oral and written communication skills with multitasking ability.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-oriented with a collaborative approach.
8. Adaptability in a fast-paced environment.
9. Flexibility to work evenings, weekends, and holidays as required.

1. Client-centric mindset with a focus on luxury service.
2. Strong communication and interpersonal skills.
3. Organizational and multitasking abilities.
4. Attention to detail and accuracy.
5. Team collaboration and adaptability.
6. Knowledge of fashion trends and luxury market insights.

A minimum of 3 years in luxury fashion sales or a similar customer service environment is required.

Bachelor’s Degree preferred.

Base salary range of $15.00 USD to $17.00 USD per hour, with potential participation in an incentive program based on performance.

Comprehensive benefits package including medical, dental, vision, paid time off, and 401K plan.

Gucci fosters a culture of inclusivity and creativity, encouraging employees to express their individuality while working collaboratively. The brand values innovation and excellence, creating an environment where employees can thrive and contribute to Gucci's legacy of luxury and style.