Gucci Client Advisor

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability. The brand offers a dynamic work environment where employees are encouraged to develop their skills and contribute to the brand's legacy of excellence.

1. Achieve or exceed individual and store sales goals consistently.
2. Deliver exceptional customer service, embodying the Gucci brand values.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize client experiences.
5. Maintain an organized client book and follow up on sales and client requests.
6. Discuss fashion trends and luxury market developments with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Maintain visual display standards and organized stock rooms.
10. Adhere to Gucci image standards and company policies.

1. Ability to maintain regular attendance with a flexible schedule, including weekends.
2. 1+ years of prior service-related work experience.
3. Excellent oral and written communication skills.
4. Proficiency in additional languages is advantageous.
5. Proficient with technology.

1. Service mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Ability to build and maintain client relationships.
4. Strong organizational and follow-up skills.
5. Attention to detail and accuracy.
6. Team-oriented with collaborative skills.
7. Adaptability in a dynamic environment.

A minimum of 1 year in a service-related role, preferably within the luxury or fashion sectors.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in employee benefit and incentive programs, including an employee discount with Gucci and sister brands, paid time off, performance development opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of inclusivity and accessibility, encouraging creativity and innovation. Employees are part of a community united by a passion for fashion and excellence, with opportunities for growth and development within the organization.