Gucci Client Advisor

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and innovation.

1. Achieve or exceed monthly and seasonal individual and store sales targets.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book and provide follow-up on sales and client requests.
6. Advise clients on fashion trends and luxury market developments.
7. Collaborate with colleagues to ensure a consistent and exceptional customer experience.
8. Uphold security standards within the store to ensure safety.
9. Contribute to maintaining the visual display of products according to Gucci standards.
10. Keep stock and understock areas neat and organized.
11. Adhere to Gucci's image standards and company policies.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience or in a customer service setting.
3. Proven ability to drive sales and build lasting relationships.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail and accuracy.
7. Team-focused with a collaborative mindset.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customers.
10. Availability to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Data management
5. Organizational skills
6. Communication skills
7. Team collaboration
8. Adaptability
9. Attention to detail

A minimum of 3 years in luxury fashion sales or a similar customer service role is required.

Bachelor’s Degree preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.

Gucci fosters a culture of inclusivity, creativity, and excellence. Employees are encouraged to be innovative and collaborative, contributing to a workplace that values diversity and individual expression. The brand is committed to providing an accessible and supportive environment for all employees.