Gucci Client Advisor

Gucci, a hallmark of Italian luxury and craftsmanship, is renowned for its innovative and progressive approach to fashion. As part of the esteemed Kering Group, Gucci is at the forefront of redefining luxury for the modern era, offering products that epitomize quality and attention to detail. The brand stands as a beacon of eclectic, contemporary, and romantic design, making it one of the most coveted fashion houses globally.

1. Achieve or surpass monthly and seasonal sales targets for both individual and store performance.
2. Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge and brand heritage.
3. Drive individual KPI goals by maintaining superior customer service and sales quality.
4. Capture and utilize meaningful customer data for relationship building and personalized client development.
5. Maintain an organized client book, ensuring regular client contact and follow-up.
6. Advise clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience and contribute to a positive work environment.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Support visual merchandising efforts in line with Gucci's visual standards.
10. Contribute to store operations by maintaining organized stock and understock areas.
11. Adhere to Gucci's image standards and company policies.

1. 1-2 years of experience in luxury fashion sales or a similar customer service role.
2. Proven track record of achieving individual and store sales results.
3. Demonstrated ability to build lasting relationships with clients and colleagues.

1. Excellent communication skills, both oral and written.
2. Strong organizational and follow-up skills.
3. Attention to detail and accuracy.
4. Team-oriented with a collaborative approach.
5. Adaptability to a fast-paced and dynamic environment.
6. Flexibility to work evenings, weekends, and holidays as needed.

1-2 years of luxury fashion sales experience or similar customer service experience.

Competitive benefits package including opportunities for professional development within a leading luxury fashion house.

Gucci fosters a culture of innovation, creativity, and inclusivity, where employees are encouraged to express their individuality while contributing to the brand's legacy of excellence. The work environment is dynamic and collaborative, reflecting the brand's commitment to redefining luxury in the 21st century.