Gucci Client Advisor

Gucci, a prestigious brand within the Kering Group, is renowned for its innovative approach to luxury fashion. As an employer, Gucci fosters an environment where creativity and excellence are celebrated, providing employees with opportunities to contribute to the brand's legacy of elegance and sophistication.

1. Consistently achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive and exceed individual KPI goals by ensuring the highest level of customer service and sales quality.
4. Capture meaningful customer data using CRM tools to build relationships and personalize future client interactions.
5. Maintain an organized client book, regularly contacting clients and providing follow-up on sales or requests.
6. Discuss fashion trends and developments in the luxury market with clients, showcasing a passion for fashion.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
9. Uphold the visual display of products in accordance with Gucci standards.
10. Maintain a neat and organized stock room.
11. Adhere to Gucci image standards and guidelines.
12. Follow all company policies and procedures.

1. Bachelor’s Degree preferred.
2. 3+ years of luxury fashion sales experience.
3. Proven ability to drive sales and build lasting relationships with customers and colleagues.
4. Excellent communication skills, both oral and written.
5. Strong organizational and follow-up skills.
6. Attention to detail.
7. Team-focused with a collaborative mindset.
8. Ability to work in a fast-paced environment.
9. Flexibility to adapt to different customers.
10. Ability to work a flexible schedule, including evenings, weekends, and holidays.

1. Client-centric mindset.
2. Collaborative working style.
3. Innovative problem-solving.
4. Accountability and performance-driven.
5. Adaptability and agility.
6. Relationship-building.
7. Empowerment and coaching.

3+ years of experience in luxury fashion sales or a similar customer service role.

Bachelor’s Degree preferred.

Base salary range: $17.27 USD to $18.00 USD per hour. Eligible for benefits and incentive programs.

Medical, dental, vision insurance, paid time off, and 401K plan.

Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring that all employees feel valued and empowered. The brand encourages creativity and innovation, making it an exciting and dynamic workplace.