Gucci Client Advisor

Gucci, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and high-quality craftsmanship, Gucci offers a dynamic and inclusive work environment where employees are encouraged to express their creativity and passion for fashion.

1. Achieve or exceed monthly and seasonal individual and store sales goals.
2. Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
3. Drive individual KPI goals through superior customer service and sales quality.
4. Capture and utilize customer data to build relationships and personalize future client interactions.
5. Maintain an organized client book and provide regular follow-up on sales and client requests.
6. Discuss fashion trends and developments in the luxury market with clients.
7. Collaborate with colleagues to ensure a consistent and exceptional client experience.
8. Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
9. Contribute to the visual display of products according to Gucci standards.
10. Maintain organized stock and adhere to Gucci image guidelines.
11. Follow all company policies and procedures.

1. Ability to maintain regular attendance with a flexible schedule, including weekends.
2. 1+ years of service-related work experience.
3. Excellent oral and written communication skills.
4. Proficiency with technology.
5. High school diploma or equivalent preferred.

1. Service mindset with a passion for fashion and luxury products.
2. Positive, friendly, and outgoing demeanor.
3. Ability to engage and build relationships with clients.
4. Strong organizational and follow-up skills.
5. Attention to detail and accuracy.
6. Team-focused with a collaborative spirit.
7. Adaptability to a fast-paced environment.

A minimum of one year in a service-related role, preferably within the luxury retail sector.

High school diploma or equivalent preferred.

Competitive hourly wage plus base commission.

Eligible employees may participate in employee benefit and incentive programs, including an employee discount with Gucci and Kering brands, paid holidays, sick and safe time, performance development opportunities, and a 401(k) plan with company matching contributions.

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals who are united by their dedication to innovation in the fashion world. Employees are empowered to express their creativity and contribute to the brand's legacy.