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Givenchy Store Manager
Givenchy, a distinguished name in the luxury fashion sector, is part of the prestigious LVMH conglomerate, known for its commitment to excellence and innovation. As an employer, Givenchy offers a dynamic and enriching environment where creativity and luxury converge, providing employees with opportunities to thrive in a global setting.
- Develop managers to ensure their teams deliver the brand experience to every client, providing consistent coaching and identifying development and training needs.
- Identify, recruit, and develop talent, working with HR and the Head of Northern Europe to secure succession plans.
- Organize the team efficiently according to business needs and delegate responsibilities.
- Translate strategic and business goals into concrete actions and objectives.
- Set achievable yet challenging team and individual targets for the store, assessing and managing performance to ensure goals are achieved.
- Manage and motivate the team to drive the business, creating a positive work environment and encouraging innovative solutions.
- Lead and develop the business of the store by cultivating a comprehensive and strategic knowledge of the business.
- Champion and develop a customer-centric and service mindset in the store.
- Maximize the potential of all product categories carried in the store, fostering synergies between categories.
- Build a loyal clientele, leveraging all clienteling tools from the CRM team.
- Ensure policies, operational standards, and procedures are communicated, understood, and implemented.
- Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L.
- Supervise loss asset protection and risk management, controlling stock loss within the boutique budget.
- Extensive flagship boutique management retail experience in the luxury goods sector.
- Existing international clientele network.
- Experience in managing VIP client events.
- Fluency in a second language (preferred).
- Excellent communication and relationship-building skills.
- Outstanding sense of customer service, initiative, and commercial creativity with fashion sensitivity.
- Strong knowledge of fashion, trends, and specifically RTW product division.
- Keen interest in culture and art.
Minimum of 5 years in a similar role within the luxury retail sector.
Master's Degree desirable.
Givenchy offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, access to exclusive events, and a dynamic work environment.
Givenchy fosters a culture of creativity, luxury, and innovation, encouraging employees to express their individuality while upholding the brand's prestigious heritage. The workplace environment is collaborative and dynamic, with a strong emphasis on professional development and excellence.
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