Givenchy Boutique Director

Givenchy, a renowned name in luxury fashion, is part of the esteemed LVMH Group, which encompasses 75 distinguished luxury houses. As an employer, Givenchy offers a dynamic and supportive environment, fostering career growth within the brand and across the LVMH Group. The brand is committed to nurturing talent and providing opportunities for professional development.

1. Cultivate and deepen client relationships to achieve sales targets.
2. Enhance client loyalty and increase spending with both new and existing clients.
3. Identify business opportunities and implement strategies to meet or exceed sales goals.
4. Guide managers to promote client development activities among team members.
5. Engage with loyal clients to create Corporate Social Responsibility opportunities.
6. Exhibit sales leadership by actively participating on the sales floor and managing client relationships.
7. Consistently deliver unique and personalized client experiences in-store, online, and at events.
8. Ensure continuous client experience management presence on the sales floor, coaching the team on customer service excellence.
9. Optimize store amenities to create exceptional client experiences.
10. Respond to client feedback to enhance customer service.
11. Mentor and lead boutique teams, fostering a culture of service excellence.
12. Recruit and develop talent to create a premier service and sales environment.
13. Develop and implement action plans for talent recognition, reward, and growth.
14. Provide ongoing coaching and qualitative feedback to team members.

1. 5-10 years of experience in retail, hospitality, or related industries.
2. 5-10 years of management experience.
3. Bachelor's degree preferred.
4. Excellent verbal, written, and listening communication skills.
5. Strong presentation skills.
6. Advanced proficiency in Microsoft Office, Outlook, and video-telephony technology.
7. Proven track record in community relationship development to drive revenue.
8. Experience managing multiple commitments diplomatically.
9. Multilingual abilities are a plus.

1. Leadership and team management
2. Client relationship management
3. Sales strategy development
4. Community engagement
5. Communication and presentation
6. Technology proficiency
7. Multitasking and prioritization

A minimum of 3 years of relevant experience is required.

Bachelor's degree preferred.

Givenchy offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contribution. Employees also have access to LVMH private sales and other exclusive benefits.

Givenchy fosters a culture of audacity and excellence, where the client is at the heart of every decision. As part of the LVMH Group, the brand emphasizes diversity, equal opportunity, and professional growth, ensuring a supportive and inclusive workplace.