Fendi Sales Assistant

Fendi, a distinguished name in the Fashion & Leather Goods sector, is celebrated for its exceptional craftsmanship and pioneering spirit in luxury fashion. As a member of the prestigious LVMH group, Fendi provides an extraordinary work environment that emphasizes creativity, excellence, and the professional growth of its employees.

1. Deliver outstanding customer service by warmly welcoming clients and providing information on health and safety protocols.
2. Assist clients with inquiries and ensure a seamless boutique experience.
3. Manage traffic flow to maintain optimal service levels.
4. Communicate proactively with clients regarding wait times and in-boutique experiences.
5. Support the sales team in enhancing sales performance and client retention.
6. Serve as a liaison between clients and client advisors at the point of sale.
7. Oversee product launches, pre-sales, reservations, and client credit card organization.
8. Develop and maintain comprehensive product knowledge to enhance client experiences.
9. Handle client shipments, consignments, transfers, and stock.
10. Adhere to loss prevention procedures to ensure inventory integrity.
11. Pack shipments securely according to required specifications.
12. Support the stock team with parcel shipments using designated carriers.
13. Maintain shipping supplies and prioritize inventory management.

1. Minimum of 1 year experience in a luxury retail environment.
2. Excellent interpersonal and communication skills, both verbal and written.
3. Natural problem-solving abilities with analytical and creative thinking.
4. Integrity and business maturity with a client-focused approach.
5. Outstanding attention to detail and organizational skills.
6. Proficiency in using POS systems and inventory management functions.
7. Ability to work collaboratively in a team environment.
8. Physical ability to lift boxes weighing up to 10 lbs.
9. Flexible availability, including nights, weekends, and holidays.

1. Customer service excellence
2. Effective communication
3. Problem-solving
4. Organizational skills
5. POS system proficiency
6. Inventory management
7. Team collaboration
8. Physical stamina

At least 1 year of experience in a luxury retail environment is required.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional growth within the LVMH group.

Fendi fosters a culture of innovation, luxury, and excellence. The brand is committed to creating a dynamic and inclusive workplace where creativity and collaboration thrive. Employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and craftsmanship.