Fendi Client Advisor

Fendi, a prestigious name in the realm of luxury fashion, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and enriching environment where creativity and craftsmanship are celebrated, providing employees with opportunities to thrive in the luxury fashion industry.

1. Lead individual sales efforts and achieve performance targets and key performance indicators (KPIs).
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Provide exceptional customer service in alignment with company guidelines.
4. Strengthen customer relationships and nurture a loyal Fendi customer base through effective use of CRM tools.
5. Ensure high-quality customer service, meeting expectations with professionalism and a personal touch.
6. Operate the retail IT system efficiently for stock transfers, payments, stock inquiries, and customer database management.
7. Support store operations activities.

1. Minimum of 3 years' experience in fashion or luxury sales.
2. Bachelor’s degree or equivalent preferred.
3. Fluency in English; additional languages are advantageous.

1. Passion for retail and fashion trends.
2. Excellent communication skills.
3. Self-reliance, friendliness, and patience.
4. Strong organizational skills and professionalism.
5. Self-confidence.

A minimum of 3 years of experience in fashion or luxury sales is required.

Bachelor’s degree or equivalent is preferred.

Employees enjoy a competitive benefits package, including opportunities for career advancement within the prestigious LVMH group.

Fendi fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and sophistication. The workplace is collaborative, with a focus on customer satisfaction and personal development.