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Fendi Assistant Store Manager
Fendi, a prestigious brand within the Fashion & Leather Goods sector, is renowned for its exquisite craftsmanship and innovative design. As part of the LVMH conglomerate, Fendi offers an unparalleled environment for professional growth and development, fostering a culture of excellence and creativity.
- Empower and support the team to achieve individual and store objectives.
- Facilitate in-store training and onboarding of new hires.
- Assume the role of Store Manager in their absence.
- Supervise store personnel and implement company policies.
- Identify, recruit, and develop talent in collaboration with store leadership.
- Lead the team to drive business and foster a positive work environment.
- Act as a role model in sales leadership, supporting customer journey and client retention.
- Ensure adherence to policies, brand standards, and grooming guidelines.
- Build and maintain client books and meet sales objectives.
- Manage customer service quality to meet expectations.
- Develop improvement plans for Mystery Shopper Results.
- Implement CRM tools and develop dedicated clients.
- Monitor market trends and provide feedback to the Store Manager.
- Support long-term client relationship building.
- Partner with store leadership on corporate strategy and business operations.
- Cultivate action plans to boost business and product performance.
- Ensure Visual Merchandising aligns with company standards.
- Maintain inventory accuracy and manage shrink rates.
- Ensure accurate cash, credit card, and check processing procedures.
- Deliver morning briefs and ensure top store standards.
- Minimum 5 years of leadership experience in retail preferred.
- Minimum 3 years of luxury experience preferred.
- Bachelor’s Degree or equivalent experience is a plus.
- Strong drive for results and goal-oriented mindset.
- Proactive interpersonal abilities and effective communication skills.
- Proficiency in using POS systems and inventory management functions.
- RTW experience preferred.
- Foreign language skills are a plus.
- Ability to work in a team environment.
- Capability to lift up to 10lbs.
- Strong organizational and digital literacy skills.
- Flexible availability, including nights, weekends, and holidays.
- Leadership and team management
- Sales and client relationship management
- Effective communication
- Inventory management
- Visual merchandising
- Problem-solving and strategic planning
- Digital literacy
A minimum of 3 years of experience in a luxury retail environment is preferred, with at least 5 years in a leadership role.
Bachelor’s Degree or equivalent experience is a plus.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Fendi fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to develop their skills and advance their careers within a supportive and inspiring environment.
