Coach Store Supervisor

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. As part of the Tapestry, Inc. family, Coach benefits from the global reach and resources of a conglomerate known for nurturing creativity and innovation in the fashion industry.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate sales associates to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and coordinate with logistics to ensure stock availability.
4. Implement visual merchandising strategies to enhance store presentation.
5. Handle customer inquiries and resolve complaints in a professional manner.
6. Prepare sales reports and analyze data to inform business decisions.

1. Proven experience in retail management, preferably within the luxury fashion sector.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in Mandarin and English.

1. Retail management
2. Customer service excellence
3. Team leadership
4. Inventory management
5. Sales analysis
6. Visual merchandising

A minimum of 3 years of experience in a supervisory role within a retail environment, preferably in the luxury fashion industry.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, performance-based bonuses, employee discounts on luxury products, and opportunities for career advancement within the Tapestry, Inc. family.

Coach fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and personal development. Employees are encouraged to innovate and contribute to the brand's legacy of excellence.