Coach Lead Supervisor

Coach, a prominent brand within the luxury fashion industry, is renowned for its exceptional craftsmanship and innovative designs. As part of Tapestry, Inc., Coach benefits from the resources and global reach of a leading house of modern luxury lifestyle brands. The company is dedicated to fostering a diverse and inclusive work environment where creativity and collaboration thrive.

1. Oversee daily operations and ensure the smooth functioning of the outlet store.
2. Lead and motivate sales associates to achieve and exceed sales targets.
3. Act as a brand ambassador, embodying the values and ethos of Coach.
4. Develop and implement marketing strategies to enhance brand visibility and customer engagement.
5. Provide exceptional customer service and resolve any escalated issues.
6. Train and mentor staff to enhance their skills and performance.
7. Maintain visual merchandising standards to align with brand guidelines.

1. Proven experience in a supervisory role within retail, preferably in luxury fashion.
2. Strong leadership and team management capabilities.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced environment and manage multiple priorities.

1. Leadership and team management
2. Sales and marketing acumen
3. Customer service excellence
4. Problem-solving abilities
5. Effective communication

A minimum of 3-5 years of experience in retail management, with a focus on luxury fashion or similar sectors.

Bachelor's degree in Business, Marketing, or a related field preferred.

Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and generous employee discounts on luxury products.

Coach fosters a culture of innovation and inclusivity, encouraging employees to bring their unique perspectives and talents to the table. The brand values collaboration and is committed to personal and professional growth, offering opportunities for career advancement within a supportive and dynamic environment.