Coach Lead Supervisor

Coach, a prominent brand under the Tapestry, Inc. umbrella, is renowned for its modern luxury accessories and lifestyle collections. Tapestry, Inc. is a global house of brands that embraces the exploration of individuality and innovation. Coach is committed to fostering a diverse and inclusive workplace, where creativity and craftsmanship are at the forefront of its operations.

1. Oversee daily operations within the outlet store to ensure efficient and effective performance.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Ensure adherence to brand standards and guidelines in all customer interactions.
4. Coordinate with marketing teams to implement promotional strategies.
5. Analyze sales data to identify trends and opportunities for growth.
6. Provide exceptional customer service and resolve any escalated issues.
7. Manage inventory levels and ensure product availability.

1. Proven experience in retail management or a similar supervisory role.
2. Strong understanding of sales principles and customer service practices.
3. Ability to analyze sales metrics and develop action plans.

1. Leadership and team management
2. Excellent communication and interpersonal skills
3. Proficiency in sales and inventory management software
4. Strong analytical and problem-solving abilities

A minimum of 3 years in a supervisory role within the retail industry, preferably in luxury or fashion sectors.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a dynamic and collaborative environment where innovation and creativity are encouraged. The brand values diversity and inclusion, offering a supportive atmosphere for professional growth and development.