Coach Lead Retail Supervisor

Chandler • USA

Wednesday, May 28, 2025

Coach, a renowned American luxury fashion brand, is part of Tapestry, Inc., a global house of brands that also includes Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach is a leader in the accessible luxury market, offering a wide range of products including handbags, apparel, and accessories. As an employer, Coach fosters a dynamic and inclusive work environment that encourages creativity and professional growth.

1. Oversee daily retail operations to ensure smooth and efficient store functioning.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Maintain high standards of customer service and ensure customer satisfaction.
4. Implement marketing and promotional strategies to enhance brand visibility and sales.
5. Manage inventory levels and ensure product availability.
6. Train and develop staff to enhance their skills and performance.
7. Ensure compliance with company policies and procedures.

1. Proven experience in retail management or supervisory role.
2. Strong leadership and team management skills.
3. Excellent customer service and communication abilities.
4. Ability to work in a fast-paced environment and handle multiple tasks.
5. Familiarity with retail management software and tools.

1. Leadership and team management
2. Customer service excellence
3. Sales and marketing acumen
4. Inventory management
5. Communication and interpersonal skills

A minimum of 3 years in a retail supervisory or management position, preferably within the luxury fashion sector.

Bachelor's degree in Business, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Coach prides itself on a collaborative and inclusive workplace culture that values diversity and encourages innovation. Employees are empowered to express their creativity and contribute to the brand's success, fostering a sense of belonging and shared purpose.