Church's Back of House Specialist

Church's, a distinguished brand under the Prada Group umbrella, is renowned for its tradition of excellence and innovative vision. The Prada Group, established in 1913 in Italy, encompasses iconic brands such as PRADA, Miu Miu, Car Shoe, and Pasticceria Marchesi, operating in over 45 countries and employing a diverse workforce from more than 100 nationalities.

1. Coordinate with the HQ Operations Office to manage and supervise operational procedures, providing regular feedback and ensuring alignment with the Ops team.
2. Ensure efficient warehouse navigation and implement effective goods storage systems.
3. Maintain the care and protection of products in accordance with company guidelines.
4. Oversee daily management of goods receipt and storage, optimizing timing efficiency for sales floor preparation.
5. Prepare shop-to-shop and returns transfers, adhering to company guidelines and timelines.
6. Manage the flow of E-Commerce orders, ensuring service levels are met.
7. Handle the flow of damaged, non-sellable, and consignment products.
8. Ensure boutique operations are efficient, managing non-merchandise supplies and maintaining structure.
9. Organize packaging and stationery both physically and within IT systems.
10. Collaborate with local facilities for maintenance and cleaning operations.
11. Identify security and health & safety risks, taking action or reporting as necessary.
12. Address in-store IT issues, escalating as needed.
13. Supervise corporate mobile usage, ensuring devices and apps function properly.
14. Monitor after-sales, pre-sales, and product return processes.
15. Manage the flow of gifts and organize display/window objects.
16. Handle Prada Group staff clothing allowances.
17. Ensure proper protection and packaging of products for in-store and transfer purposes, including E-Commerce shipments.
18. Adopt company guidelines in theft situations, focusing on communication and documentation.
19. Investigate system negatives promptly.
20. Manage product flow and documentation, recording movements in the IT system.
21. Plan and execute physical and cycle inventories with the Store Manager, adhering to company timelines.
22. Support warehouse activities related to sales, ensuring security and cleanliness.
23. Maintain relationships with providers.
24. Update and organize the archive monthly.
25. Comply with KPI updates, guidelines, and procedures from Store Operations Manager, Store Manager, or Headquarters.
26. Supervise payment procedures and support sales staff, resolving issues as needed.
27. Support administrative activities such as petty cash and deposits.

1. Experience in stock management within a luxury or premium retail environment.

1. Problem-solving abilities and curiosity.
2. Interest in retail.
3. Ability to work both independently and as part of a team.
4. Excellent communication and interpersonal skills.

Previous experience in a luxury or premium retail environment is required, particularly in stock management.

The role offers an opportunity to work in a creative and international environment, fostering professional growth and development.

The Prada Group values creativity, innovation, and excellence, fostering a dynamic and diverse workplace where talent and passion are highly regarded. Employees are encouraged to grow professionally in a supportive and inclusive environment.