Christian Dior Senior Sales Associate

Christian Dior Couture, an esteemed division of the LVMH Group, is synonymous with luxury and elegance. As a prestigious brand, it offers not only exquisite products but also invites clients to partake in its rich heritage. The company seeks employees who share a fervor for luxury and a commitment to the brand's legacy.

1. Provide exceptional customer service by greeting, serving, and advising clients.
2. Cultivate customer loyalty through personalized shopping experiences.
3. Exhibit comprehensive product knowledge across all categories, staying informed about current marketing campaigns, new launches, and promotions.
4. Maximize sales potential by introducing add-on sales and achieving individual and departmental targets.
5. Effectively manage customer complaints, escalating to the line manager when necessary.
6. Maintain awareness of sales targets and boutique performance on a daily and weekly basis.
7. Adhere to stock management procedures.
8. Support the team in upholding high standards of housekeeping and display within the boutique.
9. Familiarize with selling systems, cash, credit, and exchange procedures.
10. Ensure the highest standards of retail presentation and cleanliness.
11. Implement measures to maximize security and prevent product theft.
12. Operate in accordance with company administration systems and procedures to minimize losses.
13. Contribute positively in team meetings.
14. Perform additional duties as directed by the management team.

1. Previous experience in luxury fashion retail
2. Proven track record in building client relationships
3. Existing client book and ability to establish long-term client relationships
4. Passion for Christian Dior and its collections
5. Strong fashion and trend knowledge
6. Fluency in a second language (preferred)

1. Excellent communication and relationship-building skills
2. Strong product knowledge
3. Sales acumen
4. Proficiency in retail systems and procedures
5. Attention to detail
6. Problem-solving abilities

A minimum of 3 years of experience in luxury fashion retail is required.

The role offers a dynamic work environment within a prestigious luxury brand, with opportunities for professional growth and development.

Christian Dior Couture fosters a culture of passion, elegance, and dedication to the art of luxury fashion. Employees are encouraged to embody the brand's values and contribute to its storied legacy.