Christian Dior Sales Associate

Christian Dior Couture, a distinguished member of the LVMH Group, epitomizes the pinnacle of luxury fashion. As part of the world's leading conglomerate in high-quality and luxury products, Dior offers an unparalleled opportunity to work within an international environment, fostering a culture of passion and continuous development. The brand is renowned for its commitment to excellence and innovation, inviting employees to be part of its rich heritage and esteemed family.

1. Achieve and exceed individual sales goals and key performance indicators (KPIs).
2. Maintain a strong drive for results and a positive mindset.
3. Ensure a welcoming, client-focused environment with best-in-class service in person, over the phone, and through electronic communication.
4. Develop and maintain a local and international client book, recruiting and nurturing top clients.
5. Demonstrate strong product expertise, engaging clients with detailed product stories.
6. Collaborate with the management team to resolve client issues effectively and beneficially.

1. 3+ years of experience in retail or hospitality environments.
2. Fluency in French and English; additional languages are advantageous.

1. Strong communication skills and empathy.
2. Agile mindset with a passion for creativity and fashion.
3. Ability to develop lasting relationships through effective communication.
4. Outstanding customer service skills across various communication channels.
5. Prioritization and time management in a fast-paced environment.

A minimum of 3 years in a retail or hospitality setting is required.

The position offers a holiday entitlement of 5 weeks per year, a lunch benefit of 180 CHF per month, an additional day off on one's birthday, access to corporate benefits, special employee conditions post-probation, a pension scheme exclusive to Dior, and a referral program bonus. The work environment is characterized by a family atmosphere and flat hierarchies, with ample opportunities for further training and career advancement within the LVMH Group.

Christian Dior Couture fosters a culture of passion, creativity, and excellence. The workplace is defined by a family-like atmosphere and flat hierarchies, promoting a collaborative and supportive environment. Employees are encouraged to pursue lifelong learning and development, with numerous opportunities for career progression within the LVMH Group.