Christian Dior Sales Associate

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group, a global leader in luxury goods. The brand is renowned for its exquisite craftsmanship and timeless elegance, offering employees an opportunity to be part of a rich heritage and a vibrant, passionate community dedicated to excellence.

1. Provide exceptional customer service by greeting, serving, and advising clients.
2. Cultivate customer loyalty through personalized shopping experiences and relationship building.
3. Demonstrate comprehensive product knowledge across all categories and stay informed about current marketing campaigns, new launches, and promotions.
4. Maximize sales potential through add-on sales and achieving individual and departmental targets.
5. Address customer complaints effectively, involving the line manager when necessary.
6. Stay informed about sales targets and boutique performance on a daily and weekly basis.
7. Adhere to stock management procedures.
8. Support the team in maintaining high standards of housekeeping and display within the boutique.
9. Familiarize with selling systems, cash, credit, and exchange procedures.
10. Ensure the highest standards of housekeeping and retail standards within the store.
11. Take necessary actions to maximize security and prevent theft.
12. Ensure departmental operations align with company administration systems and procedures to minimize losses.
13. Participate actively in team meetings and contribute positively.
14. Perform additional duties as directed by the management team.

1. Previous experience in luxury fashion.

1. Excellent communication and relationship-building skills.
2. Ability to build and maintain a client book and long-term client relationships.
3. Passion for Christian Dior and its collections.
4. Strong knowledge of fashion and trends.
5. Fluency in a second language is preferred.

Minimum of 3 years in a similar role within the luxury fashion sector.

Employees enjoy a dynamic work environment with opportunities for career advancement and professional growth within the prestigious LVMH Group.

Christian Dior Couture fosters a culture of passion, heritage, and excellence. Employees are encouraged to share in the brand's legacy and contribute to a collaborative and innovative work environment.