Christian Dior Client Development Manager

Christian Dior Couture, a prestigious maison under the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovative designs in the luxury fashion industry. As an employer, Dior offers a dynamic environment where creativity and excellence are at the forefront, providing employees with the opportunity to contribute to a legacy of elegance and sophistication.

1. Drive client recruitment, retention, and engagement through innovative clienteling strategies.
2. Train and coach boutique teams on CRM tools, outreach, and delivering exceptional service.
3. Build authentic, lasting relationships with top clients while supporting the team on the shop floor.
4. Manage client activation campaigns, boutique events, and gifting strategies.
5. Track and analyze key KPIs to continuously improve clienteling performance.

1. Proven experience in luxury retail, client development, or CRM management.
2. Strong coaching and training skills to inspire boutique teams.
3. A client-first mindset with a passion for creating memorable experiences.
4. Analytical ability to manage data, reports, and KPIs with precision.
5. Professional presence as a true Dior Ambassador.

1. Client relationship management
2. Training and coaching
3. Analytical skills
4. CRM proficiency
5. Event management

Minimum of 3 years in luxury retail, client development, or CRM management.

Employees at Dior enjoy a comprehensive benefits package, including opportunities for professional growth within the LVMH group.

Dior fosters a culture of innovation and excellence, where employees are encouraged to push creative boundaries and deliver exceptional client experiences. The workplace is characterized by a commitment to luxury and a dedication to maintaining the brand's esteemed reputation.