Christian Dior Boutique Supervisor

Christian Dior Couture, a distinguished entity within the LVMH conglomerate, epitomizes luxury and sophistication. As a leader in the high-end fashion and leather goods sector, the brand offers an unparalleled opportunity to work within a global environment characterized by passion and limitless development prospects.

1. Coordinate and animate the floor and team within the boutique.
2. Ensure active presence on the floor to guide, support, and energize the team.
3. Organize staff allocation to ensure optimal coverage of sales areas.
4. Manage floor operations according to activity levels, peak periods, and commercial priorities set by management.
5. Relay directives, objectives, and operational priorities from management.
6. Ensure warm, personalized client reception upon boutique entry.
7. Guarantee a seamless client journey in collaboration with reception, sales, stock, and cashier services.
8. Actively participate in sales with personal objectives aligned with the Maison's standards.
9. Support teams in achieving individual and collective goals.
10. Identify opportunities for additional sales and highlight the Maison's exclusive services.
11. Ensure client well-being in-store and offer a personalized, unforgettable experience.
12. Maintain client relationships to foster long-term loyalty.
13. Train and mentor staff on sales techniques, service posture, and collection knowledge.
14. Facilitate the integration and skill development of new hires.
15. Organize regular team meetings to share results, celebrate performance, and strengthen cohesion.
16. Monitor daily performance indicators (sales, productivity, conversion) and communicate them to the team.
17. Oversee stock management, replenishment, and the upkeep of sales spaces.
18. Ensure compliance with operational procedures, presentation standards, and safety regulations.

1. Minimum of 3 years of experience in team management within the luxury and retail sectors.

1. Strong initiative and commercial acumen.
2. Sensitivity to the fashion industry and strong product affinity.
3. Excellent service and client experience orientation.
4. Creativity and strong interpersonal skills.
5. Organizational and follow-up capabilities.
6. Fluent in French and English; knowledge of a third language is advantageous.

A minimum of 3 years in team management within the luxury and retail sectors is required.

Joining Christian Dior Couture provides the opportunity to be part of LVMH, the global leader in luxury goods, offering an international environment with passionate individuals and unlimited development opportunities.

Christian Dior Couture fosters a culture of diversity and inclusion, committed to employing individuals with disabilities since 2013. The workplace is characterized by a commitment to excellence, creativity, and a passion for fashion.