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Chloé Senior Sales Stylist
Chloé, a distinguished name in the luxury fashion industry, is part of the Richemont Group, a global leader in luxury goods. Known for its commitment to elegance and sophistication, Chloé offers a dynamic and inclusive workplace where innovation and creativity are highly valued. Employees are encouraged to embody the brand's ethos and contribute to its legacy of excellence.
- Serve as a brand ambassador, welcoming clients into the Chloé family and providing exceptional customer service.
- Develop and maintain long-term client relationships, focusing on high-value clients.
- Implement personalized communication campaigns and utilize clienteling tools to achieve CRM objectives.
- Collect and record client data systematically, ensuring a comprehensive understanding of client portfolios.
- Utilize omnichannel services to drive sales and meet individual and collective boutique targets.
- Participate in training sessions and commercial activities set by management to enhance performance.
- Ensure the boutique's operational excellence by maintaining a pristine environment and supporting colleagues and management.
- Proactively inform management of necessary structural repairs to maintain a luxurious environment.
- Adhere to Richemont's established policies and standards, ensuring impeccable after-sales service.
- Proven experience as a Sales Advisor in the luxury or high-end sector.
- Fluency in French, English, and Russian.
- Strong client relationship management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in CRM tools and clienteling techniques.
- Ability to work collaboratively in a team-oriented environment.
- Strong organizational and multitasking capabilities.
Minimum of one year of experience in a luxury or high-end sales environment.
Competitive benefits package including opportunities for professional development within the Richemont Group.
Chloé fosters a culture of entrepreneurship, excellence, and creativity, encouraging employees to make a positive impact. The workplace is characterized by a convivial atmosphere where teamwork and innovation are celebrated.