Chloé Sales Stylist

Chloé, a distinguished name in the luxury fashion industry, is renowned for its commitment to elegance and sophistication. As part of the Richemont group, Chloé offers a dynamic work environment that fosters creativity and excellence, providing employees with the opportunity to contribute to a legacy of luxury and innovation.

1. Develop and maintain long-term client relationships, providing exceptional customer service.
2. Engage actively with CRM objectives and execute personalized communication campaigns.
3. Utilize all available clienteling tools to achieve CRM missions within deadlines.
4. Collect and record client data, focusing on VVIC and VIC clients.
5. Deliver excellent customer service and drive strong commercial performance through omnichannel services.
6. Participate in training and commercial activities set by the Boutique Director and Retail teams.
7. Ensure the boutique's impeccable appearance and support colleagues and management.
8. Proactively inform management of any necessary structural repairs to maintain a luxurious environment.
9. Apply all store management guidelines and participate in inventories.
10. Support clients post-sale and ensure impeccable after-sales service.
11. Adhere to Richemont's established policies and standards.

1. Minimum of one year experience as a Sales Advisor in luxury or high-end retail.
2. Proficient in both spoken and written English.

1. Strong client relationship management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in CRM systems and clienteling tools.
4. Ability to work collaboratively within a team.
5. Attention to detail and commitment to operational excellence.

At least one year of experience in luxury or high-end retail sales.

Employees enjoy a collaborative and supportive work environment with opportunities for professional growth within the Richemont group.

Chloé fosters a culture of entrepreneurship, conviviality, and creativity, encouraging employees to strive for excellence and make a positive impact. The workplace is characterized by a commitment to luxury and innovation, providing a supportive environment for professional growth.