Chloé Sales Stylist

Chloé, a distinguished name in the luxury fashion industry, is part of the Richemont Group, renowned for its commitment to excellence, creativity, and innovation. As an employer, Chloé offers a dynamic and inclusive environment where employees are encouraged to develop their skills and contribute to the brand's prestigious legacy.

1. Serve as a brand ambassador, welcoming clients into the Chloé family and providing exceptional customer service.
2. Develop and maintain long-term client relationships, focusing on VVIC and VIC clientele.
3. Implement personalized communication campaigns and utilize clienteling tools to achieve CRM objectives.
4. Collect and record client data systematically, ensuring all qualitative information is captured.
5. Utilize omnichannel services to enhance sales performance and achieve individual and boutique sales targets.
6. Participate actively in training sessions and commercial activities set by the Boutique Director and Retail teams.
7. Ensure the boutique is impeccably maintained and inform management of any necessary structural repairs.
8. Apply all guidelines related to boutique management, including stock, office, and wardrobe areas, and participate in inventories.
9. Support clients post-sale, ensuring impeccable after-sales service.
10. Adhere to Richemont's established policies and standards.

1. Previous experience as a Sales Advisor in the luxury or high-end sector.

1. Bilingual proficiency in French and English, both spoken and written.
2. Strong customer relationship management skills.
3. Ability to work collaboratively within a team.
4. Excellent communication and interpersonal skills.
5. Proficiency in using clienteling tools and CRM systems.

Candidates must have at least one prior experience in a luxury or high-end sales role.

Chloé offers a collaborative and supportive work environment, fostering personal and professional growth within the luxury fashion industry.

Chloé's workplace culture is characterized by its entrepreneurial spirit, emphasis on excellence and creativity, and a commitment to making a positive impact. The brand values conviviality and encourages employees to strive for innovation and excellence.