Cheval Blanc Duty Manager

Cheval Blanc, a distinguished name in luxury hospitality, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group. Renowned for its bespoke and modern approach to luxury accommodations, Cheval Blanc offers a unique Art of Emotion experience across its esteemed locations, including the Caribbean's Cheval Blanc St-Barth. This Maison, nestled on the stunning Baie des Flamands, is celebrated for its personalized service and exquisite settings, embodying the quintessential charm of the Caribbean.

1. Ensure the highest standards of service and guest satisfaction, maintaining tranquility and security within the establishment.
2. Uphold the Maison's standards by providing a warm welcome and personalized follow-up for each guest, even during late hours.
3. Guarantee an exceptional guest experience and smooth operational functioning of the hotel.
4. Provide indispensable support to various departments, actively contributing to team training and problem resolution.

1. Significant experience in luxury hospitality, ideally within a prestigious establishment.
2. Strong organizational skills, reactivity, and ability to make quick decisions.

1. Mastery of high-end service codes and excellent interpersonal skills.
2. Fluency in French and English.
3. Proficiency in hotel management software (PMS, etc.).
4. Leadership and team-building capabilities to ensure service cohesion and efficiency, even in emergencies.

Minimum 3 years of experience in luxury hospitality, preferably in a prestigious setting.

The position includes housing with rent participation, meals during work hours, and daily maintained work attire. Employees enjoy access to hotel outlets (SPA, Restaurants, Bars, Boutiques) at preferential rates after three months of service. Comprehensive health and welfare benefits are fully covered by the company, along with an annual profit-sharing bonus for all employees.

Cheval Blanc fosters a culture of excellence, creativity, and sincere kindness, driven by a quest for meaning and the desire to touch the hearts of both guests and employees. The Maison promises a professional and personal experience enriched by a supportive and passionate team environment.