Chaumet Sales Advisor

Chaumet, a distinguished name in the luxury jewellery sector, is part of the esteemed LVMH Group. With a legacy spanning over two centuries, Chaumet is celebrated for its exquisite craftsmanship and timeless elegance. The brand is committed to maintaining its reputation for exceptional design, quality, and unparalleled customer service. As a part of the LVMH Group, Chaumet offers a dynamic environment where innovation meets tradition, providing employees with unique opportunities for growth and development.

1. Serve as an ambassador of the Maison, embodying its values and history to clients.
2. Deliver the Chaumet experience by welcoming clients in accordance with the Maison’s ceremonial principles.
3. Identify client needs and tailor the sales approach accordingly.
4. Achieve individual and collective sales targets to contribute to the boutique's success.
5. Develop and maintain the client database, ensuring up-to-date client files.
6. Enhance customer loyalty through targeted actions aligned with company events and activations.
7. Participate in daily boutique operations, including regular briefings and exchanges with colleagues.
8. Adhere to security, payment, and stock management procedures.
9. Support the boutique in areas such as stock management, visual merchandising, CRM, training, and after-sales service.
10. Manage basic after-sales service requests and client interactions.

1. 2-4 years of experience in a sales role within the luxury goods and jewellery sector.
2. Commercial acumen with a passion for retail and a taste for challenges.
3. Strong interest in jewellery and the Chaumet brand.
4. Excellent interpersonal skills, including listening, empathy, and teamwork.
5. Integrity and adherence to procedures.
6. Cultural awareness and storytelling skills with excellent written and oral communication.
7. Fluency in English; proficiency in an additional language is advantageous.

1. Sales expertise in luxury goods.
2. Strong communication and interpersonal skills.
3. Customer relationship management.
4. Cultural sensitivity and storytelling ability.
5. Team collaboration and integrity.

Minimum of 3 years in a sales role within the luxury goods and jewellery sector.

Opportunities for career development within Chaumet and the LVMH Group, regular training, and a supportive team environment.

Chaumet fosters a culture of excellence, innovation, and respect for tradition. As part of the LVMH Group, the company values diversity and inclusivity, recognizing and recruiting talents from all backgrounds. Employees are encouraged to grow and develop their careers within a supportive and dynamic environment.