Chaumet Sales Advisor

Chaumet, a distinguished name in the luxury jewellery sector, is part of the esteemed LVMH Group, a global leader in luxury goods. With over two centuries of heritage, Chaumet is celebrated for its exquisite craftsmanship and timeless elegance, offering unparalleled customer service and exceptional designs. As an employer, Chaumet provides a dynamic environment where unique talents contribute to a legacy that honors the past while embracing the future.

1. Serve as an ambassador of the Maison, embodying the values and history of Chaumet to clients.
2. Deliver the Chaumet experience by welcoming clients in accordance with the Maison's ceremonial principles.
3. Identify client needs and tailor the sales approach accordingly.
4. Achieve individual and collective sales targets to drive the boutique's commercial success.
5. Enhance the client database through meticulous creation, consultation, and updates of client records.
6. Foster customer loyalty through targeted actions aligned with company events and activations.
7. Participate in regular team briefings and exchange key information with colleagues.
8. Adhere to security guidelines, payment procedures, and stock management protocols.
9. Gain proficiency in stock management, Visual Merchandising, CRM, training, and after-sales service.
10. Manage basic after-sales service requests and client interactions.

1. 2-4 years of experience in a sales role within the luxury goods and jewellery sector.
2. Strong commercial acumen and a passion for retail.
3. Deep interest in jewellery and the Chaumet brand.

1. Excellent interpersonal skills with a strong ability to listen and empathize.
2. Integrity and adherence to procedural compliance.
3. Cultural awareness and storytelling proficiency.
4. Exceptional written and oral communication skills.
5. Fluency in English; proficiency in an additional rare language is advantageous.

Minimum of 3 years in a sales role, preferably within the luxury goods and jewellery sector.

Opportunity to join a supportive and skilled team, with regular training and potential career development within Chaumet and the broader LVMH Group.

Chaumet fosters a collaborative and innovative workplace culture, where team members are encouraged to contribute to the brand's legacy while developing their skills and careers. As part of the LVMH Group, Chaumet values diversity and inclusivity, recognizing and recruiting talents from all backgrounds.