Chanel Quality Assurance Intern

Paris • France

Tuesday, May 27, 2025

Chanel, a prestigious name in the luxury fashion industry, was founded by Gabrielle Chanel and is renowned for its exquisite creations, including Haute Couture, Ready-to-Wear, leather goods, accessories, eyewear, fragrances, cosmetics, skincare, fine jewelry, and watches. As part of its commitment to exceptional craftsmanship, Chanel has acquired numerous specialized suppliers and artisans, many of whom are based at the 19M hub near Paris. The brand is dedicated to offering ultimate luxury and places creativity at the core of its values.

1. Analyze customer feedback data to develop quality alerts and propose continuous improvement initiatives.
2. Support the Quality team in ongoing projects and collaborate with global leather goods manufacturers and after-sales teams.
3. Maintain and update the Leather Goods Defects Reference Guide to ensure comprehensive and precise defect characterization.
4. Provide data for qualification and improvement projects, occasionally participating in research topics.
5. Facilitate partner quality animation by creating and distributing performance indicators and monitoring associated action plans.
6. Supply project managers with quality performance indicators to assist in quality assurance eligibility assessments.
7. Monitor market performance of quality-assured references to identify potential issues early and propose action plans.
8. Track customer feedback through after-sales service and monthly reports to refine analyses.

1. Currently pursuing a Master's degree in Engineering or related field with a focus on luxury and fashion products.
2. Proficiency in English and ideally Italian.

1. Autonomous, rigorous, and organized with strong analytical skills.
2. Team-oriented with excellent cross-functional collaboration abilities.
3. Detail-oriented with a strong customer service focus.
4. Proficient in Microsoft Office Suite and Power BI.

No specific prior experience required, but a background in quality assurance or luxury fashion is advantageous.

Pursuing a Master's degree in Engineering or related field.

Opportunities for growth and diverse career paths within a company that values individuality and diversity.

Chanel fosters an environment that emphasizes human-centric values, excellence, and personal development. The company celebrates diversity in all its forms and is committed to fair treatment of all candidates.