Celine Retail Support Manager

Celine, a distinguished brand within the luxury fashion sector, operates under the esteemed LVMH conglomerate. Renowned for its commitment to excellence and innovation, Celine offers a dynamic and enriching environment for its employees, fostering growth and creativity within the luxury retail landscape.

1. Ensure the availability of all non-merchandise products in stores and for e-commerce platforms.
2. Serve as the primary point of contact for all non-merchandise product matters.
3. Guarantee easy access to non-merchandise products such as uniforms and packaging for the network.
4. Define and monitor processes related to packaging, uniforms, and all non-merchandise products with a focus on cost optimization and CSR.
5. Optimize access to non-merchandise products by streamlining processes for store and e-commerce organization.
6. Assess and identify areas for improvement in non-merchandise product strategy.
7. Define expectations and actions with input from various Celine departments, considering budgetary implications.
8. Collaborate with the CSR team to ensure efficient non-merchandise product accessibility in stores.
9. Implement and monitor action plans and provide training in collaboration with the Zones.
10. Coach and manage the central Retail Support team.
11. Engage the worldwide community by communicating the roadmap and developing global priorities.
12. Manage project budgets, planning, and coordination across departments and stores.
13. Monitor and report on key success factors and KPIs.

1. Over 8 years of experience in a similar role.
2. Strong understanding of retail challenges in a luxury context.
3. Strong understanding of the luxury business.

1. Detail-oriented with excellent written communication skills.
2. Strong communication skills.
3. Fluency in English, both spoken and written.

A minimum of 10 years of relevant experience is required.

Celine offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group.

Celine fosters a culture of innovation and excellence, encouraging employees to thrive in a collaborative and dynamic environment. As part of the LVMH family, Celine values creativity, diversity, and the pursuit of perfection in the luxury fashion industry.