Celine Retail Excellence Manager

CELINE, a distinguished French Leather-Goods, Fashion & Couture House, was established in 1945 by Céline Vipiana and is a prestigious member of the LVMH Group. As an employer, CELINE offers a dynamic and fast-paced work environment, fostering a culture of passion, agility, and authenticity among its team members.

1. Lead continuous improvement projects for the SEA region and collaborate with local retail teams to enhance retail standards and performance.
2. Oversee new store openings and refurbishments, ensuring operational efficiency and synergy across office and store environments.
3. Maintain and update the retail handbook to align operational standards regionally and meet audit requirements.
4. Implement and monitor security measures, ensuring accurate reporting and improvements following any incidents.
5. Manage operations costs and liaise with vendors to ensure efficient spending.
6. Ensure adherence to company policies and procedures by store teams.
7. Oversee the order and inventory of non-merchandise materials to ensure timely replenishment and optimal usage.
8. Coordinate maintenance works and night schedules between stores and contractors.
9. Participate in bi-annual stock-takes, managing discrepancies effectively.
10. Drive new initiatives to enhance retail operations and performance, including stock excellence and cross-selling strategies.
11. Prepare monthly store commissions and incentives, and manage sales and KPI reports.
12. Oversee manpower planning and staffing optimization to align with business needs.

1. Bachelor’s Degree in Business or Retail Management

1. Strong knowledge of retail operations, business analysis, and KPI measurement
2. Self-motivated with a sense of initiative and urgency
3. Detail-oriented with excellent organizational skills
4. Strong interpersonal and communication skills
5. Intermediate proficiency in Excel
6. Fluency in English

6 to 8 years of experience in retail operations and management, preferably within the luxury or fashion industry.

Bachelor’s Degree in Business or Retail Management

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants.

CELINE fosters a workplace culture that values diversity, inclusion, and mutual respect. As part of the LVMH Group, CELINE emphasizes the importance of passion, agility, and authenticity in its team members, creating a vibrant and dynamic work environment.