Celine Client Advisor

Celine, a distinguished name in the luxury fashion industry, operates under the esteemed LVMH group, renowned for its commitment to excellence and innovation. As a leading French couture and leather goods house, Celine is driven by a holistic and creative vision spearheaded by Hedi Slimane, its Artistic, Creative, and Image Director. The brand is dedicated to becoming one of the world's most iconic luxury brands, offering a dynamic and inclusive work environment where diversity is celebrated and talent is nurtured.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to maximize sales, units sold per transaction, and transaction value.
3. Adhere to all company policies.
4. Capture and input relevant customer information into the database.
5. Promote store events through email, phone, and personalized notes.
6. Maintain and expand a client book.
7. Consistently follow up on client-related issues such as shipping and alterations.
8. Assist in general housekeeping and maintain the store's image.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum 3 years of experience in a similar role.
2. Proven track record in achieving sales targets.

1. Strong client book management skills.
2. Desire to work in a retail environment with a focus on sales.
3. Passion for luxury products and an appreciation for design.
4. Proficiency in various software programs.
5. Service-oriented with a customer-focused approach.
6. Ability to work a flexible schedule, including evenings, weekends, and holidays.
7. Foreign language skills are a plus.

Minimum 3 years of experience in a similar role, preferably within the luxury retail sector.

Celine offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to providing equal opportunities to all applicants.

Celine fosters a culture of creativity and innovation, driven by a commitment to excellence and inclusivity. As part of the LVMH group, the brand values diversity and is dedicated to creating an environment where all employees are respected and empowered to grow.