Celine Client Advisor

CELINE, a prestigious French fashion and leather goods couture house, is an integral part of the LVMH group, renowned for its ambition to become a leading icon in the luxury sector. The brand is dedicated to fostering a dynamic and inclusive work environment that encourages professional growth and innovation.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to maximize sales and enhance transaction value.
3. Adhere to company policies and procedures.
4. Capture and enter customer information into the database accurately.
5. Promote store events through various communication channels.
6. Maintain and expand a personal client book.
7. Follow up on shipping, alterations, and client-related issues.
8. Assist in maintaining store image and general housekeeping.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum 3 years of experience in a retail setting, preferably in luxury sales.
2. Proficiency in using various software packages.

1. Strong client book management skills.
2. Sales-focused with a passion for luxury products.
3. Tech-savvy with the ability to learn new software programs.
4. Excellent customer service orientation.
5. Flexibility to work evenings, weekends, and holidays.

Candidates must possess a minimum of 3 years of experience in a retail environment, with a focus on sales, ideally within the luxury sector.

Business School, University degree, or equivalent experience.

CELINE offers an inclusive environment that values diversity and provides equal opportunities for all employees.

CELINE is committed to creating a respectful and inclusive workplace where diversity is celebrated, and all employees feel valued and heard. The company is dedicated to preventing discrimination and promoting equal opportunities for all.