Cartier Sales Associate

Cartier, a distinguished brand under the Richemont Group, epitomizes luxury and sophistication. As part of Richemont Americas, Cartier embraces diversity and inclusion, fostering a dynamic and innovative workplace. The brand is renowned for its exquisite craftsmanship and exceptional customer service, offering employees the opportunity to thrive in a prestigious environment.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Develop and maintain client relationships through Maison-specific CRM initiatives.
4. Capture and utilize client data for relationship building and follow-up.
5. Resolve client issues and escalate to management when necessary.
6. Participate in in-store and offsite events and networking activities.
7. Comply with all security and operational policies and procedures.
8. Assist in daily boutique operations, including set-up, breakdown, and maintenance.
9. Participate in inventories and cycle counts to ensure successful audits.
10. Support special projects such as price changes and back-office responsibilities.

1. College degree preferred

1. Ability to work in a fast-paced retail environment
2. Proficiency in MS Office; SAP knowledge preferred
3. Excellent interpersonal and communication skills
4. Strong attention to detail and multitasking abilities
5. Additional language skills are a plus

2 to 5 years of experience in luxury retail, service, or hospitality environments. General knowledge of timepiece movements is advantageous.

College degree preferred

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program.

Richemont Americas is committed to fostering an inclusive and diverse workplace where creativity and knowledge thrive. Employees are encouraged to engage with their communities through volunteer initiatives, reflecting the company's dedication to social responsibility.