Cartier Continuous Improvement Project Manager - Client Services

Cartier, a prestigious name in the world of luxury, is part of the Richemont Group, a global leader in the luxury goods industry. Known for its commitment to innovation and excellence, Cartier offers a dynamic environment where creativity and craftsmanship are at the forefront. The brand is dedicated to fostering a diverse and inclusive workplace, recognizing that varied perspectives drive creativity and success.

1. Lead a portfolio of projects across various activities, from the repair workshop for vintage watch parts to the production of spare parts.
2. Define project specifications, monitor progress, and ensure continuous improvement of Client Services processes.
3. Drive digitalization across different sectors to enhance client satisfaction.
4. Implement innovative solutions to meet client demands more effectively.
5. Understand departmental needs and challenges.
6. Facilitate cross-functional team collaboration, both internally and externally.
7. Provide regular reports to the project steering committee and management.
8. Support change management and transformation within Client Services teams.
9. Cultivate a culture of continuous improvement, promoting innovation and collaboration.

1. Engineering degree with a strong understanding of industrial environments.
2. Proven leadership in cross-functional settings.
3. Analytical mindset with initiative and problem-solving capabilities.

1. Project management expertise.
2. Proficiency in continuous improvement methodologies (Lean, Six Sigma).
3. Strong digital technology and data analysis skills.
4. Excellent interpersonal and communication skills.
5. Autonomous with a strong team spirit.

Professional experience in project management, continuous improvement methodologies, digital technologies, and data analysis is essential.

Engineering degree.

Cartier offers a positive work environment that values diversity and inclusion, providing equal opportunities for all employees to reach their full potential.

Cartier is committed to creating a workplace where diversity, equity, and inclusion are embraced, fostering an environment where innovation and creativity can thrive. The brand values the unique contributions of each employee and encourages a culture of excellence.