Cartier High End Client Experience Coordinator

Cartier, a distinguished name in the realm of luxury, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier offers a dynamic and inclusive workplace, fostering creativity and excellence. The brand is committed to diversity and inclusion, ensuring a workforce that reflects the rich tapestry of its clientele and communities.

1. Support the High End team in coordinating training, events, and feedback consolidation.
2. Facilitate the High End mindset among Sales Associates, ensuring seamless VIP experiences.
3. Coordinate individual and collective Sales Associate trainings, including digital viewings and product catalogue creation.
4. Animate communication channels with Sales Associates by sharing High End news and updates.
5. Organize and manage logistics for events, including travel arrangements and product mappings.
6. Collaborate with the VIP team to coordinate recurring VIP treatments.
7. Consolidate feedback through surveys and market wishlists.
8. Assist in organizing the High End seminar, managing participants and agenda.

1. Genuine interest in High End client experience and Fine Jewelry.
2. Ability to manage multiple projects and priorities effectively.

1. Strong organizational and coordination skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in digital tools and platforms for training and communication.

Previous experience in luxury retail or client experience coordination is preferred.

Cartier offers a supportive environment that encourages professional and personal growth, fostering creativity and excellence.

Cartier values the uniqueness of its people, embracing diversity and inclusion to drive creativity and excellence. The brand is committed to creating a supportive environment where differences are celebrated and leveraged.