Cartier Client Service Administrator

Singapore • Singapore

Tuesday, May 27, 2025

Cartier, a distinguished name in luxury jewelry and a part of the esteemed Richemont Group, offers a unique opportunity for individuals passionate about elegance and client service. As a global leader in luxury, Cartier is renowned for its exquisite craftsmanship and timeless designs. The brand is committed to excellence and innovation, providing a dynamic environment for professional growth and development.

1. Serve as an Ambassador of the Maison, upholding the brand's image and client service policy.
2. Support the Customer Service platform by issuing cost estimations and managing requests to the CS Headquarters.
3. Collaborate with Boutique teams to manage Repair Orders, ensuring communication of relevant information and updates.
4. Work closely with the CS Manager to provide feedback and initiatives for client service excellence.
5. Organize and maintain administrative documents related to Repair Orders and CS stock and tools.

1. Excellent verbal and written communication skills
2. Strong organizational and interpersonal skills
3. Empathy and client-focused mindset
4. Proficiency in SAP and MS Office is advantageous
5. Knowledge of watchmaking is a plus

Experience in client service or a related field is preferred, particularly within the luxury sector.

Opportunity to work within a dynamic and diverse team, enhancing expertise in luxury boutique operations and client services. Access to career development opportunities within Cartier and the Richemont Group.

Cartier fosters a collaborative and innovative workplace culture, emphasizing shared success and team elevation. The brand values excellence in service and provides a supportive environment for professional growth.