Bvlgari Deputy Store Manager

Bulgari, a prestigious brand within the Watches & Jewellery division, is renowned for its exquisite craftsmanship and luxurious offerings. As a part of a larger conglomerate, Bulgari benefits from a robust global presence and a commitment to excellence, making it a distinguished employer in the luxury fashion industry.

1. Assume the role of Store Manager in their absence, ensuring adherence to company operating standards.
2. Lead the sales team by example on the sales floor.
3. Achieve sales targets and manage the boutique to meet sales objectives and KPIs.
4. Support the Store Manager in proposing and implementing action plans to enhance results.
5. Assist with the Boutique’s Weekly trade report.
6. Ensure the store's maintenance, safety, and compliance with product assortment and visual merchandising guidelines in the Store Manager's absence.
7. Supervise After Sales Service requests, ensuring excellent service.
8. Organize and implement store rotations, shifts, and holidays.
9. Support the Store Manager in in-store training and team briefings.
10. Aid in CRM activities to develop loyal customers.
11. Assist with the induction of new joiners.
12. Support opening and closure procedures.
13. Uphold uniform and grooming standards.
14. Provide administrative support as needed.

1. Minimum of 5 years of relevant experience in the luxury retail sector.

1. In-depth knowledge of the luxury business.
2. Proficient selling skills.
3. Expertise in CRM techniques and tools.
4. Familiarity with store procedures and processes.

A minimum of 5 years of experience in a similar role within the luxury retail industry is required.

The role offers a comprehensive benefits package, including opportunities for professional development and career advancement within a prestigious luxury brand.

Bulgari fosters a culture of excellence, innovation, and luxury. The workplace environment is dynamic and collaborative, encouraging employees to strive for the highest standards in customer service and product presentation.