Brioni Bespoke Ambassador

Brioni, a distinguished house renowned for its effortless modern elegance since 1945, is part of the prestigious Kering Group. Known for its sartorial excellence and continuous innovation in exceptional materials, Brioni offers a state-of-the-art Bespoke service alongside its made-in-Italy ready-to-wear collections, leather goods, shoes, accessories, and fragrances. As a member of the Kering Group, Brioni benefits from a commitment to talent development and diversity, fostering a dynamic and inclusive workplace.

1. Cultivate and maintain positive relationships with clients, enhancing brand loyalty and image.
2. Exceed CRM and retention targets.
3. Achieve goals set by Atelier Management, contributing to team success.
4. Gather market intelligence on trends, events, and competitors.
5. Collaborate effectively with store and company colleagues.
6. Implement stock procedures per company standards.
7. Adhere to Brioni standards, promptly addressing issues and risks.
8. Maximize formalwear business results and KPIs through strategic actions.
9. Manage atelier events and VIP services to attract new and existing customers.
10. Maintain high housekeeping standards in the Atelier, ensuring updated fabrics and consistent Bespoke Visual Merchandising.
11. Collect and report feedback on products, customers, and competitors to refine brand-specific actions.
12. Report bespoke figures and plan business on a monthly basis.

1. Bachelor's Degree or equivalent experience.
2. Minimum of 5 years' experience in retail and formalwear.
3. Proficiency in English and the local language; additional languages are advantageous.
4. In-depth knowledge of retail processes, markets, and competitors.
5. Familiarity with luxury in-store and outdoor customer experiences.
6. Passion for sartorial culture and clienteling techniques.

1. Commercial acumen
2. Customer focus
3. Leadership
4. Planning and organization
5. Influence and impact
6. Networking and relationship building

A minimum of 5 years' experience in retail and formalwear is required.

Bachelor's Degree or equivalent experience.

As part of the Kering Group, employees benefit from a commitment to talent development, internal mobility, and a diverse workplace environment that fosters leadership skills and personal growth.

Brioni, as part of the Kering Group, promotes a culture of diversity and inclusion, valuing the unique contributions of each individual. The company is committed to fostering a stimulating and fulfilling workplace where employees can reach their full potential.