Boucheron Assistant Store Director

Boucheron, a distinguished name in the realm of high jewelry, is part of the esteemed Kering Group, a global luxury conglomerate renowned for nurturing creativity and innovation. Established in 1858, Boucheron epitomizes the pinnacle of French elegance and craftsmanship, offering an environment where employees are encouraged to grow, innovate, and express their individuality. The Maison is committed to maintaining its legacy of excellence while fostering a dynamic and inclusive workplace.

1. Maintain store standards in accordance with the store manual procedure.
2. Oversee all inbound and outbound flows of merchandise, including sales stock, after-sales, and PR products.
3. Coordinate various PR requests, including award season, photoshoots, and celebrity dressing.
4. Ensure meticulous completion of end-of-day procedures, including cash handling, inventory reconciliation, and closing tasks.
5. Report any theft or suspected theft by clients or employees immediately.
6. Manage and process Purchase Requests (PR) and Purchase Orders (PO) in the system for the store.
7. Handle ad hoc assignments and projects.
8. Drive the achievement of store’s sales and KPI targets established by Senior Management.
9. Develop and implement plans to maximize sales and meet or exceed goals and objectives.
10. Function as a role model to staff by performing all store functions as necessary.
11. Motivate the team and contribute personally to building client relationships.
12. Ensure the exceptional Boucheron client experience is provided throughout every interaction.
13. Provide a friendly environment with outstanding standards and solid product knowledge.
14. Minimize client complaints through effective customer service.
15. Ensure compliance with all policies and procedures through regular management and staff meetings, store walk-throughs, and audits.
16. Train and develop sales executives in all aspects of the business.
17. Prepare and submit time schedules, approve payroll and time-off requests, and submit commissions on a monthly basis.

1. Bachelor’s Degree
2. 3-5 years of retail supervisory experience, luxury experience is a plus
3. Experience in retail operations, inventory control, and visual merchandising
4. Excellent oral and written communication skills
5. Ability to work a varied schedule, including weekends and holidays

1. Highly skilled at creating valuable relationships and developing new connections
2. Team-oriented with excellent interpersonal skills
3. Ability to transfer knowledge and coach the team
4. Customer relations and customer service expertise
5. Computer literacy – Word, Excel, PowerPoint
6. Foreign language proficiency is a plus

3-5 years of retail supervisory experience, preferably in the luxury sector.

Bachelor’s Degree

Base salary: $85,000 - $95,000 per year

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Boucheron fosters a culture of creativity and innovation, encouraging employees to take risks and embrace challenges as opportunities for growth. The Maison values authenticity and inclusivity, providing a supportive environment where individuals can thrive and contribute to the brand's legacy of excellence.