Bottega Veneta Private Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, has been inspiring individuality with its innovative craftsmanship since 1966. Originating from Vicenza, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the prestigious Kering Group, Bottega Veneta offers a unique blend of inclusivity and exclusivity, providing an enriching environment for its employees to thrive and grow within the luxury sector.

1. Expand the database of Very Important Clients (VICs) and ensure their engagement and retention.
2. Achieve and surpass monthly sales targets and KPIs through proactive client outreach, appointment setting, and consignment activities.
3. Inform clients about new collection deliveries, in-store events, and brand initiatives.
4. Utilize the Bottega Veneta Client Journey and advanced selling techniques to enhance transaction value and close sales.
5. Develop and maintain strong client relationships, updating client profiles regularly.
6. Continuously seek feedback and maintain a learning attitude.
7. Sustain high levels of product knowledge across all collections through available training resources.
8. Assist with store opening and closing procedures, including cycle counts and maintaining visual standards.
9. Adhere to all company policies and procedures.
10. Foster a respectful and dignified environment for all associates.

1. Minimum of 7 years of retail sales experience in a customer service role, preferably within a luxury environment.
2. Proven ability to consistently meet and exceed sales goals and KPIs.
3. Demonstrated ability to build and maintain a loyal client following.
4. Genuine interest in fashion and awareness of industry trends.
5. Strong work ethic, leadership skills, and team orientation.
6. Excellent verbal and written communication skills.
7. Polished and well-groomed appearance.
8. Luxury retail sales experience preferred.
9. Ability to remain mobile on the sales floor for extended periods.
10. Capability to climb ladders and lift packages weighing 5-8 lbs regularly.

1. Advanced client relationship management
2. Sales and KPI achievement
3. Product knowledge and training
4. Communication and interpersonal skills
5. Team collaboration and leadership

A minimum of 7 years in retail sales, with a focus on customer service, ideally within the luxury sector.

Salary range of $28.00-$30.00 per hour, plus overtime and commission eligibility.

Opportunities for professional growth and development within a global luxury group, fostering internal mobility and leadership skills.

Kering, the parent company of Bottega Veneta, is committed to fostering a diverse and inclusive workplace. The company values diversity in all its forms, believing it enriches the workplace and enhances adaptability in a changing world. Kering promotes a stimulating and fulfilling work environment where employees can reach their full potential.