Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, has been inspiring individuality with its innovative craftsmanship since 1966. Rooted in Italian culture and born in Vicenza, the brand maintains a global outlook, offering exclusive products that embody both a feeling and an aesthetic. As part of the Kering Group, Bottega Veneta benefits from the support and resources of a leading global luxury group, committed to fostering talent and promoting internal mobility.

1. Achieve monthly individual sales targets by embodying the brand and utilizing the Bottega Veneta sales approach.
2. Deliver a memorable retail experience through effective initial contact, assessing client needs, and providing excellent after-sales service.
3. Learn from the Store Manager and team to maximize business opportunities.
4. Establish and nurture strong, trustful relationships with clients to exceed their expectations.
5. Perform proactively with energy, actively seeking ways to improve results and solve problems.
6. Collect customer feedback on collections and provide insights to the Store Manager.
7. Gather information on competitor activity by visiting competitors and reading relevant editorials and magazines.
8. Contribute to teamwork by adapting to different personalities and providing support to colleagues.
9. Ensure the store's interior and exterior are maintained to company standards.

1. Minimum 2 years of relevant experience in the luxury retail industry.
2. Possess initiative, meticulousness, and attention to detail.
3. Demonstrate enthusiasm and passion for the brand and retail industry.
4. Ability to work independently with minimal supervision.
5. Prior experience in the luxury industry preferred but not mandatory.
6. Ability to communicate in English and Chinese.
7. Team player with the ability to perform in a fast-paced environment.

1. Sales proficiency in luxury retail.
2. Excellent customer service and relationship-building skills.
3. Strong communication skills in English and Chinese.
4. Ability to work independently and as part of a team.
5. Proactive problem-solving abilities.
6. Attention to detail and meticulousness.

A minimum of 2 years of relevant experience in the luxury retail industry is required.

Joining Bottega Veneta offers the opportunity to be part of a global luxury group with endless possibilities for learning and growth. The company is committed to talent development and fostering internal mobility, providing a stimulating and fulfilling workplace environment.

Bottega Veneta, as part of the Kering Group, is committed to building a diverse workforce. The brand values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. As an Equal Opportunity Employer, Bottega Veneta welcomes applications from all qualified candidates, regardless of their background.