Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in the luxury fashion industry, has been synonymous with individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza. As part of the Kering Group, Bottega Veneta is deeply rooted in Italian culture while maintaining a global perspective, placing creativity at the core of its ethos. The brand is renowned for its inclusive approach and exclusive products, offering not just a unique aesthetic but an emotional connection with its clientele.

1. Achieve sales targets in alignment with the company's strategy and employ sales techniques to maximize performance.
2. Share best practices to foster a harmonious team environment.
3. Deliver exceptional customer service and cultivate client relationships through effective after-sales service.
4. Regularly collect and update client information for CRM and Client Book.
5. Ensure stock information is up-to-date and handle transfer requests accurately.
6. Adhere to brand guidelines and processes.
7. Embody the brand's service values consistently.

1. Proven ability to build long-term relationships with diverse clients globally.
2. Confirmed experience as a Client Advisor, preferably within the luxury sector.
3. Excellent communication skills.
4. Proactive in suggesting commercial performance improvements.
5. Ability to perform cross-selling across all product categories.
6. Versatile with a passion for challenges.
7. Fluency in French and English.

1. Sales expertise
2. Customer relationship management
3. Team collaboration
4. Communication
5. Cross-selling
6. Adaptability
7. Bilingual proficiency

Proven experience as a Client Advisor, ideally in the luxury sector, is required.

The position offers the opportunity to work in a prestigious luxury brand environment, with exposure to exclusive products and a creative, inclusive workplace.

Bottega Veneta fosters a culture of creativity and inclusivity, emphasizing individuality and innovation. The brand values craftsmanship and offers an environment where employees can thrive through collaboration and a shared passion for luxury fashion.